Cookies Policy

Introduction

This Cookie Policy provides information about how and when we use cookies and similar technologies such as pixels, web beacons, and local storage (“cookies”). Terms used in this policy but not defined here have their meaning set forth in our Privacy Policy, which also includes details about the collection and use of information at COBE1.

What Cookies Are

Cookies are small files that some websites or applications store on your device. They help the websites or applications remember information about your access records, so that you may access those websites or applications more easily again. A cookie typically contains the name of the domain name that generated the cookie, the validity period of the cookie, and a randomly generated unique number or other identifiers. In addition to standard cookies, we also use "Local Storage" (including localStorage and sessionStorage). This allows our website to store data locally on your browser without affecting website performance. We use both Local Storage and Cookies to store authentication tokens. While Local Storage is often used for persistent session tokens, we also use standard Cookies specifically for handling OAuth authentication flows (such as connecting your Google Workspace account) to ensure secure data exchange.

Types of Cookies

We use a granular consent mechanism. Categories of cookies are clearly defined, with options to opt in/out (Article 7, ePrivacy Directive). We use cookies to operate and provide the Service. For example, we use cookies for security purposes. Cookies may be set up by the website you access (i.e. first-party cookies) or by a third party (such as the entity providing content or analysis services on the website) (i.e. third-party cookies).

• First-party cookies: We may use cookies to automatically collect information about you so that you may use the Service more easily.
• Third-party cookies: Our use of cookies also contains cookie files stored on your device by third parties (e.g., analytics providers). In addition, cookies may be automatically deleted when you quit your browser (i.e., session cookies) or saved on your device even after you close your browser (i.e., persistent cookies).
• Session cookies are temporary cookies. We use session cookies to remember you during your visit, and they expire or will be removed when you close the web browser.
• Persistent cookies are used to remember your preferences. They will remain on your device after you close your browser or restart your computer. We use persistent cookies for security purposes. Persistent cookies contain expiration dates. After the expiration date, the cookie will be removed from your device.

Categories

• Strictly necessary (always on): Authentication, security, load balancing (e.g., via Cloudflare). Crucially, this includes the authentication cookies and tokens required to connect your account to third-party services like Google Drive and Google Calendar via OAuth.
• Preferences/functional: Language settings, UI state (e.g., dark mode preferences).
• Analytics/performance: Product analytics and attribution. We may use subscribers’ emails (hashed or plain, depending on the tool) to create or match audiences or measure engagement, only with your consent where required (e.g., Google services).
• Advertising (optional): Remarketing or conversions; we will ask for consent before setting these.

How We Use Cookies

Necessary cookies

We use a cookie banner to collect your consent before setting non-essential cookies. You can manage your preferences at any time. These cookies are essential to enable you to browse and use related functions of the Service. They perform functions like ensuring the website pages load quickly, preventing fraudulent payment activity, and maintaining your secure session with integrated tools. You may set up your browser to block or prompt you for these cookies, but some features (especially the Google Workspace integration) may not work due to such settings.

Cookie List (Illustrative and as an example purpose. Further cookies shall be included upon our ecosystem needs and suppliers’ evolutions.)

• Cloudflare: Security, edge caching, and load balancing.
• Google Services: Analytics, measurement, and Workspace Authentication (OAuth cookies and tokens required to authorize access to your Drive and Calendar).
• COBE1 First Party: Session management and OAuth authentication cookies.
• Kluster.ai / Vector DB: Session affinity for AI processing contexts.

Analytic cookies

We make use of analytic cookies to analyze how our visitors use the Service and to monitor our platform’s performance. These cookies collect information about how you use our website, such as which pages are visited most by users. These cookies help us calculate traffic and traffic sources to measure and improve the performance of our website, help us understand which pages are popular, which are not, etc. If you disable these cookies, we will not be able to know when you visited our platform.

How to Manage Your Cookie Settings

Most web browsers provide options to delete or manage cookies, as well as adjust your privacy and security settings. It is important to note that certain features of our products and/or services depend on cookies (and local storage), and if you decline or delete cookies, you may not be able to log on to or use the services or features we provide that depend on cookies. You can turn on the cookie function or perform corresponding operations to manage cookies and set your cookie preferences in the browser software. We will strictly respect your choice regarding the use of cookies.

The guidance on how to disable, delete or manage cookies in commonly used browser software is detailed as follows:

• Chrome: https://support.google.com/chrome/answer/95647
• Microsoft Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Cookie settings are specific to each device and browser, so you will need to configure preferences separately for each browser you use.

International Data Transfers

Our platform may transfer personal data outside the European Economic Area (EEA). In such cases, we ensure appropriate legal safeguards like Standard Contractual Clauses (SCCs) or adequacy decisions are applied to ensure compliant data protection (GDPR Articles 44-49).

Data Retention Periods

We retain personal data for a specific period depending on its category. For example, account information is kept for 2 years of inactivity, while usage data may be retained for 6 months. These retention periods are defined to comply with legal and regulatory data retention obligations (GDPR Article 5(1)(e)).

Exercise of Data Subject Rights

To exercise your GDPR rights, such as access, rectification, erasure, restriction of processing, objection, and data portability, please contact our Data Protection Officer at dpo@cobe1.com. Upon request, we will verify your identity and process your request within one month, as required by the GDPR (Articles 12-23).

AI Decision-making Transparency

For any automated decision-making processes using AI, we provide clear explanations of the logic, significance, and consequences of the processing. Users can request a human review of decisions and contest the automated decision, if necessary, in line with GDPR Article 22.